Debt Collection Facts Important To Your Business

By David P. Montana

Whether you do your own debt collection or hire it out to a third party collection agency or collections consultant, at some point collections issues will affect your business. If you know the steps in debt collection you can handle it quickly and efficiently regardless of whether you do it yourself or farm it out.

The first thing you need to know is that some collection agencies will actually buy debt from you. This means they pay you an agreed-upon percentage of what's owed you, and then they own the rights to whatever money they get back from the debtor. If you need some of your money back right away this may be the way to go regarding debt collection. Another option is to let them take a percentage of the money after they collect it. Either way, you don't have to outlay money up front so it's favorable to you to hire a collection agency.

The next step in debt collection is sending letters to the debtor informing him or her of how much money they owe. They're allowed 30 days by law to respond and dispute the facts. If they don't respond in this time, they're considered to have agreed that they owe the money. If they do respond, disputing the facts, then you or the debt collector need to show them proof of the debt.

Next you want to report the delinquent account to a credit bureau. Sometimes merely threatening this makes consumers who care about their credit rating pay up. If it doesn't, you or your collection agency still need to report the debt to the credit bureau. Down the road when the debtor needs a loan they may come to you and try to work it out in exchange for removing the delinquent report, so it's insurance that the debt will be paid.

After reporting to the credit bureaus, a professional collection agency will use private investigation techniques to make sure they have all possible phone numbers and addresses for the debtor. If you have to do this yourself, there are sites online where you can locate them if you have a previous address.

As long as you have a previous address for the person and they have a phone number associated with one of the previous addresses, the software can find them. This is important because it cuts down on the debtor's ability to avoid collections calls, and also because when they realize they can't hide from you it's often scary enough to make them want to pay.

The reasons to do this are many. First, if you can't get the debtor on the phone, it's impossible to work out payment arrangements with him or her. The other thing is that some debtors, when they learn they can't hide from you, become much more amenable to working things out in order to stop the collections calls and letters.

The final process in debt collection is working out a payment agreement for the delinquent account. While ideally you'd love to get the whole amount paid, most of the time this isn't possible up front, which leaves you with one of two choices. You can get a partial settlement paid in a lump sum, or work out a payment plan. Each method of debt collection has its benefits; the lump sum will give you more money up front, while the payment plan can earn you more money in interest. - 26221

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